McAfee's considerations about Symantec

McAfee proclaims itself as the “world’s largest dedicated security technology company”. During an interview with the McAfee vice-president global mid-market business, Darrell Rodenbaugh, to the question “What sets McAfee apart from your biggest competitor, Symantec?” his answer was:
“We have a single minded focus on security. We wake up everyday thinking, worrying about and doing a lot of work around how to deliver the best security for our customers. We are not distracted by other lines of business that do not have anything to do with security. Our challenge has been in educating our customers and doing a better job of making our customers and partners more aware of the capabilities we deliver. Last quarter the Bank of America decided to move forward with McAfee and they were an existing Symantec customer. In the banking industry there are huge pressures around costs. The Bank of America made a very expensive decision to say they were not going to use Symantec anymore. It was driven largely by the difficulty in Symantec's upgrade cycle. We also focus a lot on the customer experience and I think that distinguishes us from them.”